Privacy Policy of Protect CALM Zoo

Effective Date:

2/20/2026

Introduction

Protect CALM Zoo, including its affiliates and subsidiaries (‘we’, ‘us’, or ‘our’), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website(s), communicate with us, or use our services.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services, communicate with you, and comply with legal obligations.

1.1 Information You Provide To Us

We may collect:

  • Full name
  • Company name
  • Email address
  • Phone number (including mobile number)
  • Mailing address
  • Any documents or files you voluntarily upload
  • Communication preferences (email/SMS opt-ins)

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and duration on each page
  • Referring/exit pages and timestamps
  • Clicks, scrolls, and other user interactions

1.3 Cookies And Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Maintain website functionality
  • Remember user preferences
  • Analyze traffic patterns and site usage
  • Improve performance and marketing efforts

Types of cookies we use:

  • Essential cookies: Necessary for site operation and security
  • Analytics cookies: Track and report site usage (via Google Analytics)
  • Advertising cookies: Help us measure ad performance and retarget ads
  • Preference cookies: Remember language or form preferences

Essential

Essential cookies enable basic functions and are necessary for the proper function of the website.

Cookie IDPurposeDuration
wpconsent_preferencesThis cookie is used to store the user’s cookie consent preferences.30 days

Comments

These cookies are needed for adding comments on this website.

Cookie IDPurposeDuration
comment_authorUsed to track the user across multiple sessions.Session
comment_author_emailUsed to track the user across multiple sessions.Session
comment_author_urlUsed to track the user across multiple sessions.Session

2. Use Of Your Information

We use the information collected to:

  • Provide, operate, and maintain our services
  • Respond to inquiries, volunteer requests, or support needs
  • Communicate updates regarding our programs, initiatives, or services
  • Send administrative, service-related, or transactional communications
  • Improve website functionality, user experience, and outreach efforts
  • Conduct internal analytics and reporting
  • Maintain security and prevent unauthorized use
  • Comply with applicable laws, nonprofit regulations, and potential campaign or advocacy requirements

 

We may also use information to support outreach, community engagement, fundraising, or educational initiatives consistent with our organizational mission.

2.1 Optional Communications & Future Outreach

We may use your contact information (such as email or phone number) to:

  • Respond to inquiries or requests
  • Provide organizational updates
  • Share program or service information
  • Send important administrative or account-related notifications

 

These communications are considered service-related and may be sent without marketing opt-in where legally permitted.

2.2 Communication For Marketing Purposes

With your consent or where permitted by law, we may in the future use contact information to send:

  • Organizational updates or announcements
  • Newsletters or educational content
  • Event invitations or volunteer opportunities
  • Fundraising or donation-related communications
  • Advocacy or campaign-related updates (if applicable)
  • Surveys or community feedback requests

 

You may opt out of non-essential communications at any time by:

  • Using the unsubscribe link in emails
  • Contacting us directly
  • Following opt-out instructions provided in communications

 

We do not sell personal information and will only use collected data in accordance with this policy and applicable laws.

3. Third-Party Services And Analytics

We use third-party tools to analyze website usage and enhance our marketing capabilities. These services may use cookies, tracking pixels, or other identifiers to collect information about your online activity.

 

Examples of third-party services we use:

  • Google Analytics – to measure website traffic and user behavior
  • Meta (Facebook/Instagram) Pixel – to understand engagement and measure advertising performance
  • Google Ads / Microsoft Advertising – for remarketing and tracking ad conversions
  • Email and SMS communication platforms – for sending authorized marketing or project updates

    Each third-party service has its own privacy policy governing their use of your data.

4. Disclosure Of Information

We may share your information only in the following cases:

  • With vendors or service providers who perform services on our behalf (e.g. hosting, analytics, marketing)
  • To comply with legal obligations, court orders, or government requests
  • To protect the rights, safety, and property of Protect CALM Zoo and its customers
  • In the event of a merger, acquisition, or asset sale

    We do not sell or rent your personal information to third parties for marketing or promotional purposes.

5. No Sale Or Sharing Of Mobile Data

We strictly adhere to privacy regulations regarding SMS and mobile data.

“No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

6. Your Privacy Choices

You have the right to:

  • Opt out of marketing emails or SMS at any time
  • Adjust browser settings to control cookies
  • Request access to or deletion of your personal information (if applicable)
  • Contact us for any privacy-related inquiries

    Even if you opt out of marketing, we may still send transactional or service-related communications.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

8. Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. While we take precautions, no system or transmission over the internet is completely secure.

9. Children’s Privacy

Our website and services are not directed toward children under 16 years of age. We do not knowingly collect personal information from minors.

10. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date. Your continued use of our services constitutes acceptance of any updates.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Protect CALM Zoo
Address: –

Email: info@protectcalmzoo.org
Phone: –